What information do we collect?
At HMA-UK we collect information only about your browsing activity on our website, as well as the information you provide when you contact us, sign up using the registration form or subscribe to our newsletter. We use third-party tracking services to monitor aspects of how you browse our website, including the time it takes you to visit our pages, your approximate location and your device. Manually, we collect your full name, your email address, your occupation and your phone number, as well as additional information that you choose to provide optionally.
Who collects this information?
Information is collected by
How is information being collected?
Your information is collected primarily through forms on our website (when you sign-up or contact us) but also when you send us an email. Your information is also collected when you browse our website, through automatic analytic systems. Analytics information does not identify individual users but collectively displays user activity on our website to HMA-UK staff. When you sign-up, your information is automatically emailed to a service email address at HMA-UK, where a member of staff manually analyses it to ensure the registrant is valid and then adds it to a secure database, which automatically sends a confirmation email to the registrant.
Why is information being collected?
Information is collected for two purposes. Firstly, when collected through anonymous analytics, it is collected in order to help us improve our website and correctly target our audience. Secondly, when collected through a form, it is collected in order to register a member into our database as they requested or to help us identify them when they contact us, so we can reply to their request accurately.
How will your information be used?
Your information, firstly, will never be sold or given to third-parties without your consent. Your information will be used to contact you, confirm your membership registration and (when you sign up for a newsletter) to deliver the content that you requested. Your information that you provide when signing up will be kept in a database system. Information that is collected for analytics, as mentioned in ‘Why is information being collected’, will be used to improve our website and services and to reach a better-targeted audience.
Who will it be shared with?
Your information will be shared with HMA-UK staff via the database system as well as with the following third parties:
- MailChimp – on registering for a newsletter, your name and email address will be shared with Mailchimp
- Sendgrid – on signing up for a membership, your confirmation email will be sent via Sendgrid and therefore your name and email address will be shared with them.
- Google Analytics – on browsing our website, information will automatically and anonymously be collected by Google for analytical purposes.
- Zoho Mail – when replying to a question or communicating with members, your email address will be shared with our internal mail provider, ‘Zoho Mail’.
With your express permission, under special circumstances (e.g. a request to send a job advert to our members) your information may be shared with other third parties. Your information, potentially without your consent, may be shared with legal authorities if they request it.
Information and Complaints
Our data handling is designed to have no negative effects on users,